Five Steps to Take Now to Guarantee 100% Data Security in VoIP

3 minutes, 50 seconds Read

Have you made the switch from traditional telephone service to VoIP? If that’s the case, that’s terrific! When compared to previous generations of communication technology, it provides a wealth of additional benefits.

One of our favorite things about it is there’s no company income restriction prohibiting you from reaching the full potential of the system. The minimum cost for a single phone line per month is about $2. And the system scales with the expansion of your business.

That’s why it’s not necessary to abruptly switch DID providers whether you start off with Telnum.net or another service. A strong relationship with the service provider of your choice is within your reach.

However, like with any online resource, it is especially susceptible to cyber threats and assaults. Data loss and privacy leaks are two potential outcomes.

Fortunately, there are measures you may do to defend your infrastructure from such threats.

When it comes to security, how vulnerable is your system?
If you’ve been using VoIP for some time with no security problems, you may decide that further security measures are unnecessary. But consider this: even if you live in a secure area, you still lock your door at night just in case.

The stakes are too high to dismiss them. The most typical results of security breaches are as follows:

Financial loss. The target of an attack might be coerced into placing calls. Even while VoIP allows you to save money by providing steep discounts on all calls, making a large number of calls unintentionally due to the attack might still drain your bank account.
Inability to use the system. Productivity might take a blow if you restrict access to actual users.
The leaking of private information. In addition, sensitive data such as employee and customer phone numbers and addresses can be obtained and used by attackers. This might undermine the trust that you’ve earned with your market.
Given the stakes, it makes logical to adopt security adjustments that would prevent even a single assault. The old adage by doctors that prevention is always preferable than treatment holds true here as well.

To what extent can a VoIP system be protected?
Taking care of every possible scenario is crucial. Your staff can begin using some of these strategies immediately. But in other cases, you may need to put up a modest financial investment. Some options are as follows.

Create a secure password first.
It’s important to keep in mind that your VoIP network’s safety and reliability might be at risk. Assigning the word “password” as a password is a bad idea. That’s like putting a “Don’t steal!” sign in front of a million-dollar watch.

Passwords should be as secure as possible, and they should not be reused across many accounts. If you use the same password for many accounts, hackers have a larger opportunity to gain access to all of them.

Altering your password every few months is essential. Stay one step ahead of hackers at all times.

Second, encrypt everything.
Unfortunately, many service providers do not include encryption in their packages. In this situation, you’ll need to get one independently.

Although it will increase your monthly bill, we advise you to consider switching to a service that includes encryption as standard.

Maintain and enhance internal safety
If your staff isn’t taking security measures themselves, none of your own efforts will amount to anything.

We recommend making some form of manual that all employees must read before they can begin using the VoIP system. Standard operating procedures (SOPs) should be included, as well as a warning about the potential repercussions for ignoring the manual.

Additionally, management should often remind employees to update their passwords and only use safe devices when logging in.

This will need acquiring the service from a third party. Your machine continuously resides on the internet and consequently forever open to security assaults. Most of these intrusions occur when no one is there to stop them—typically in the evening or on weekends.

This means that no one will notice if something strange begins to occur. As a result, you won’t be able to fix the problem before it worsens.

Firewalls protect your VoIP system and any devices you’ve added to it from outside threats. Because it is tailored to your business, it will not disrupt VoIP transmission by accident.

Your risk tolerance and available resources will determine the security measures you employ. It is up to you to choose the parameters for a happy medium between cost and safety.

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